{"id":456099,"date":"2026-03-15T14:44:13","date_gmt":"2026-03-15T18:44:13","guid":{"rendered":"https:\/\/www.global-5.com\/?p=456099"},"modified":"2026-05-18T13:49:16","modified_gmt":"2026-05-18T17:49:16","slug":"global-5-public-information-expert-shares-insights-at-ftba-symposium","status":"publish","type":"post","link":"https:\/\/global-5.com\/?p=456099","title":{"rendered":"Global-5 Public Information Expert Shares Insights at FTBA Symposium"},"content":{"rendered":"

Global-5\u2019s communications and outreach efforts on the construction project at Interstate 4 (I-4) and Sand Lake Road serves as a national model for educating drivers how to navigate a new traffic pattern. That is one reason Global-5\u2019s Mike Wacht, VP of Strategic Communications, was a featured speaker during the Public Outreach session at the Florida Transportation Builders\u2019 Association (FTBA) 2026 Construction Symposium in February.<\/p>\n

Wacht\u2019s 30-minute presentation covered a broad scope of activities in which Global-5 engages in its work communicating construction impacts to the public. He emphasized time importance of the public information team being at the table with the construction and CEI teams from the beginning of the project. This seemingly simple step ensures all parties know the importance the project owner (in this case, the Florida Department of Transportation (FDOT)) places on public information. This sets a high standard for the level of communication among involved parties which keeps the public information team fully apprised of construction activities, especially those that will impact the traveling public and nearby residents and businesses.<\/p>\n

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Impacts caused by a remodel of the I-4 and Sand Lake Road interchange in Orlando served as the basis for a discussion about construction communications and outreach best practices.<\/p><\/div>\n

The presentation then covered the variety of communications tools Global-5 uses in its work keeping the public informed and engaged. These tools include Global-5\u2019s trademarked Good Neighbor Outreach\u2122, a high-touch, in-person and digital engagement tool that sends public information officers (PIOs) into the area around the project to let people know what construction impacts are impending. Global-5 employs Good Neighbor Outreach\u2122 in advance of road and ramp closures, informing people of the detours they\u2019ll need to follow, and noisy activities including pile driving. Digital Good Neighbor Outreach\u2122 involves emailing handouts to the surrounding residential or business communities.<\/p>\n

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Global-5\u2019s I-4 Construction Outreach
by the Numbers (2025)<\/h2>\n