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A former newspaper reporter with 29 years of experience in daily journalism, Jay enjoys untangling a jumble of information and communicating it to others in a clear, engaging way. He spent most of his newspaper career in Tennessee and Florida, where he covered transportation for the Orlando Sentinel and wrote a question-and-answer column for commuters. Since joining Global-5 in 2015, he has written for many of the websites and newsletters that Global-5 maintains, manages or supplies with editorial content.
Jay insists his writing process consists of three simple steps: writing, rewriting and running out of time. Nevertheless, he was once one of three national finalists for the Pulitzer Prize in feature writing. He has also won two national APEX Awards of Excellence in Business Communications.